Disclaimer
Last updated: 25 July 2026
Cozelia is an e-commerce brand of Union s.r.o. This page explains the limits applicable to product information, prices, availability, reviews, delivery estimates and Website operation.
Cozelia is an e-commerce brand owned and operated by Union s.r.o. Union s.r.o., IČO 55374522, Pri smaltovni 3603/4, Mestská časť Petržalka, 851 01 Bratislava, Slovakia, operates the Cozelia e-commerce service and is the contracting seller for Orders accepted through the Website. Corporate contact: marek@unionsrosl.com.
1. Website purpose and e-commerce model
Cozelia publishes Product information, editorial content, comparisons and order forms through which Customers may order Products from Union s.r.o. Available payment, delivery and promotional conditions are stated during the order process.
Union s.r.o. may use contracted technology, call-centre, warehouse, fulfilment, courier, payment-collection and customer-service providers to perform defined functions on its behalf. Their involvement does not change Union s.r.o.'s identity as the Website operator and contracting seller.
2. Accuracy of information
We take reasonable care when preparing content, but we cannot guarantee that all information is complete, current or free from error. Product details may come from manufacturers, distributors, technical documentation or editorial analysis. Specifications and packaging may change without notice.
- Verify material specifications and compatibility in the current Product description.
- Read the Terms, safety information and Product documentation before ordering or using a Product.
- Do not rely on a photograph alone to determine size, colour, included accessories or technical suitability.
3. Prices and availability
Prices, discounts, inventory, delivery estimates and promotional conditions may change before an Order is accepted. The information displayed in the final order form prevails over earlier advertising or editorial content. Mandatory pricing and consumer-protection rules remain applicable.
4. Third-party links and websites
Third-party websites are outside Cozelia's control. A link does not guarantee or endorse the third party's availability, security, accessibility, privacy practices, content or conduct.
- Third-party terms, privacy notices and cookie policies apply on the third party's website.
- The User is responsible for reviewing the purpose and conditions of an external informational link.
- Cozelia is not responsible for changes made by a third party after a link is published.
5. Allocation of responsibilities
| Activity | Responsible party |
|---|---|
| Cozelia's original editorial content and Website operation | Union s.r.o. |
| Product listing, final price, stock and sales contract | Union s.r.o. |
| Order capture, confirmation and customer support | Union s.r.o. and its contracted service providers |
| Dispatch, delivery, tracking and cash collection | Union s.r.o. and its contracted logistics or courier providers |
| Cancellation, returns, refunds and legal conformity guarantee | Union s.r.o. under applicable consumer law |
| Product safety instructions and manufacturing information | Union s.r.o. and the relevant manufacturer, as applicable |
6. Warranties, cancellation and returns
Any statutory cancellation right, legal conformity guarantee, commercial warranty, return procedure or refund is governed by applicable law and the Terms and Conditions. Customers may contact Union s.r.o. at marek@unionsrosl.com regarding an Order, return, refund, replacement or warranty claim.
7. No professional advice
Website content is general information and does not constitute legal, tax, financial, medical, engineering, electrical or other regulated professional advice. Product suitability depends on the User's circumstances. Consult a qualified professional where a decision involves safety, health, regulated installation or significant financial consequences.
8. Advertising and reviews
Paid placement or sponsored content will be identified where required. Editorial opinions are based on the information and criteria available when the content is prepared.
Customer reviews, ratings and testimonials must correspond to authenticated records before being presented as verified customer content. Illustrative or draft material must not be treated as independent evidence of product performance.
9. Limitation of liability
To the extent permitted by law, the Operator is not liable for:
- acts or omissions of independent carriers, communications providers or other third parties outside the Operator's reasonable control;
- stock exhaustion or events outside reasonable control before an Order is accepted;
- loss arising from unauthorised or unsafe use of a product contrary to its instructions;
- temporary interruption, external attacks, network failures or events outside reasonable control;
- indirect or consequential loss that was not reasonably foreseeable.
Nothing in this Disclaimer excludes or limits liability where doing so is prohibited by law, including liability for fraud, wilful misconduct or gross negligence, or mandatory consumer rights.
10. Changes
We may update this Disclaimer to reflect changes to the Website, service providers, technology or applicable law. The current version is the one published on this page and identified by the date above.
11. Contact
Questions about Website content or an Order may be sent to marek@unionsrosl.com.